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Firmware is a program much like software on computers. Printer OEMs
update printer firmware regularly to add features and/or improve function. With
the latest printer firmware information a knowledgeable aftermarket supplier
can troubleshoot firmware related problems and prevent future problems by
keeping customer’s printer firmware up to date.
In 2006 Hewlett Packard® was granted U.S. patent #7043166 B2, allowing HP to
install printer firmware on a computer chip installed on a consumable, such as
a toner cartridge. When this cartridge is installed in an HP printer it can
automatically install new firmware into the printer. This can occur without
notice, intervention, or awareness of the end user.
We believe the primary purpose of this technology is to enable HP to regularly
update the firmware in millions of printers without depending on the end user.
Printer firmware updates generally fix bugs, problems, glitches, etc. And new
firmware can also enable new printer functionality. If an aftermarket chip is a
fractional design, based on a partial emulation of the OEM design, it can be
rendered dysfunctional by a firmware update. This has occurred with some
aftermarket chip designs in the past.
Our chip would be unaffected.
There are other ways to update firmware as well. Firmware updates can be
pre-loaded into a printer when it’s manufactured. These updates can then be
triggered by virtually any printer event conceivable: page count, job count,
calendar date, power cycles, etc.
SCC knew that only a total system emulation approach would be capable of facing
the technology challenges that lay ahead.
We spend an enormous amount of time and money reverse engineering the OEM
printer/chip system so that we can design very robust emulations that we
execute on our own custom-designed digital chips. We are confident that the
level of completeness of our emulations of chips for OEM applications will
prevent our chips from being rendered dysfunctional by OEM printer firmware
updates.
If you currently utilize other chip suppliers for your requirements, SCC
encourages you to discuss these technology challenges and make your own
assessment of your exposure and risk.
Static Control has the technology you need to move your business forward in the
adverse conditions we will face in the future.
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