Effective Date: January 26, 2026

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This document sets forth the legal notices, privacy policy, product warranty, and compliance statements applicable to Static Control Components, Inc. ("Static Control US"), Static Control Components (Europe) Limited ("Static Control Europe"), Zhuhai SCC Trading Co., Ltd. (“Static Control Zhuhai”) and their affiliates (collectively, "Static Control," "we," "us," or "our"). This policy governs all Static Control owned and affiliated websites, mobile applications, and the websites of our wholly owned subsidiaries.

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TABLE OF CONTENTS

1. Terms of Use

2. Privacy Policy

3. Cookie Policy

4. GDPR and UK GDPR Compliance Statement

5. US State Privacy Rights

6. International Privacy Rights (China, Canada, Australia, and Other Jurisdictions)

7. Product Warranty

8. Modern Slavery Act Statements

9. Contact Information

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1. TERMS OF USE

 

1.1 Acceptance of Terms

The following rules and regulations apply to all visitors or users of this website. By accessing this website, you acknowledge acceptance of these Terms of Use and our Privacy Policy. Static Control reserves the right to change these rules and regulations from time to time in its sole discretion. In the case of any violation of these rules and regulations, Static Control reserves the right to seek all remedies available by law and in equity. These rules and regulations apply to all visits to the Static Control website, both now and in the future.

 

1.2 Modifications to Terms

Static Control reserves the right to modify these Terms of Use at any time without prior notice. All changes are effective immediately when we post them and apply to all access to and use of the website thereafter. Material changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of any changes constitutes your acceptance of the revised Terms of Use. You are expected to check this page periodically so you are aware of any changes, as they are binding on you. If you do not agree to the modified terms, you must discontinue use of the website.

 

1.3 Intellectual Property Rights

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Static Control, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

These Terms of Use permit you to use the website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

• You may store files that are automatically cached by your web browser for display enhancement purposes.

• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

 

You must not:

• Modify copies of any materials from this site.

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

• Access or use for any commercial purposes any part of the website or any services or materials available through the website.

 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the website in breach of the Terms of Use, your right to use the website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the website or any content on the website is transferred to you, and all rights not expressly granted are reserved by Static Control. Any use of the website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

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1.4 Trademarks

The trademarks, logos, and service marks displayed on this website, including but not limited to "Static Control," the Static Control logo, and all related names, logos, product and service names, designs, and slogans, are trademarks of Static Control or its affiliates or licensors. You must not use such marks without the prior written permission of Static Control. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners. Nothing contained on this website should be construed as granting any license or right to use any trademark without the written permission of Static Control or such third party that may own the mark.

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1.5 User Conduct and Acceptable Use

You agree to use this website only for lawful purposes and in accordance with these Terms of Use. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;

• Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation;

• Impersonate or attempt to impersonate Static Control, a Static Control employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing);

• Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm Static Control or users of the website, or expose them to liability;

• Use the website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the website;

• Use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website;

• Use any manual process to monitor or copy any of the material on the website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent;

• Use any device, software, or routine that interferes with the proper working of the website;

• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;

• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website;

• Attack the website via a denial-of-service attack or a distributed denial-of-service attack; or

• Otherwise attempt to interfere with the proper working of the website.

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1.6 Account Security

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials, including your username and password;

• Treating such information as confidential and not disclosing it to any other person or entity;

• Not providing any other person with access to this website or portions of it using your username, password, or other security information;

• Restricting access to your computer or device;

• Ensuring that you exit from your account at the end of each session; and

• Using particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

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You agree to accept responsibility for all activities that occur under your account or password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Static Control will not be liable for any loss or damage arising from your failure to comply with this section. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Use.

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1.7 Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

 

This website may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on this website;

• Send emails or other communications with certain content, or links to certain content, on this website; or

• Cause limited portions of content on this website to be displayed or appear to be displayed on your own or certain third-party websites.

• You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you;

• Cause the website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking;

• Link to any part of the website other than the homepage; or

• Otherwise take any action with respect to the materials on this website that is inconsistent with any other provision of these Terms of Use.

 

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.

 

1.8 Third-Party Websites

The Static Control website may contain links to third-party websites and resources, which are not under the control of Static Control. These links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. Static Control makes no representation whatsoever about any other websites to which you may have access through Static Control's website. When you access a non-Static Control website, you do so at your own risk and Static Control is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. If you decide to access any of the third-party websites linked to this website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. Static Control provides these links merely as a convenience and the inclusion of such links does not imply that Static Control endorses or accepts any responsibility for the content or uses for such websites. We encourage you to review the terms of use and privacy policies of any third-party websites you visit.

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1.9 Reliance on Information Posted

The information presented on or through the website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the website, or by anyone who may be informed of any of its contents.

 

This website may include content provided by third parties, including materials provided by other users, third-party licensors, syndicators, aggregators, and reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Static Control, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Static Control. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

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1.10 Changes to the Website

We may update the content on this website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the website may be out of date at any given time, and we are under no obligation to update such material. We reserve the right to withdraw or amend this website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the website or the entire website.

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1.11 General Disclaimer

Although Static Control has attempted to provide accurate information on this website, Static Control assumes no responsibility for the accuracy of the information. Static Control may change the information or products mentioned at any time without notice. Mention of non-Static Control products or services is for information only and constitutes neither an endorsement nor recommendation.

 

ALL INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED "AS IS" WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. STATIC CONTROL AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. STATIC CONTROL AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COST OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA OR ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY STATIC CONTROL PRODUCT, OR ANY SUCH DAMAGES RESULTING FROM USE OF, OR RELIANCE UPON ANY OF THE INFORMATION PRESENTED, EVEN IF STATIC CONTROL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO OUR SITE FOR ANY RECONSTRUCTION OF ANY LOST DATA. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

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1.12 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STATIC CONTROL, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

 

IN NO EVENT SHALL STATIC CONTROL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE WEBSITE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE WEBSITE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

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THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT STATIC CONTROL HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

 

1.13 Indemnification

You agree to defend, indemnify, and hold harmless Static Control and its parent, subsidiaries, affiliates, officers, directors, employees, agents, licensors, suppliers, service providers, successors, and assigns from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the website; (b) your violation of these Terms of Use; (c) your violation of any rights of another party, including any other users of the website; (d) your violation of any applicable laws, rules, or regulations; or (e) any content or information you submit, post, or transmit through the website. Static Control reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Static Control's defense of such claim.

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1.14 Dispute Resolution and Arbitration

• Informal Resolution: Before filing a claim against Static Control, you agree to try to resolve the dispute informally by contacting us at the address provided in Section 9. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, you or Static Control may bring a formal proceeding.

• Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms of Use or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Sanford, North Carolina, before a single arbitrator. The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules and the laws of the State of North Carolina. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

• Class Action Waiver: YOU AND STATIC CONTROL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Static Control agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

• Exceptions: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

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1.15 Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

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1.16 Choice of Law and Jurisdiction

User access to this website is governed by all applicable Federal, State, and local laws. These Terms of Use and your use of this website shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles. Subject to Section 1.14 (Dispute Resolution and Arbitration), the parties irrevocably consent that any action involving the enforcement of this agreement or content on this website must be brought in the Federal Court for the Middle District of North Carolina or a State court located in Lee County, North Carolina, and you consent to the exclusive jurisdiction of such courts. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

 

1.17 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including without limitation the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control ("OFAC"), and the International Traffic in Arms Regulations maintained by the Department of State. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not a person or entity barred from receiving goods or services under U.S. law. You further agree not to export, re-export, or transfer any software or technology obtained from this website to any prohibited country, entity, or person.

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1.18 Force Majeure

Static Control shall not be liable for any failure or delay in performing its obligations under these Terms of Use where such failure or delay results from any cause beyond Static Control's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, accidents, pandemic, epidemic, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or information systems or infrastructure, hacking, SPAM, or any failure of any computer, server, network, or software, or any other event beyond Static Control's reasonable control.

 

1.19 Accessibility

Static Control is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing any part of this website, please contact us at CFS@SCC-INC.COM or write to us at Legal Department, PO Box 152, Sanford, NC 27331, and we will work with you to provide the information or service you seek through an alternative communication method that is accessible for you.

 

1.20 Severability

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable. The invalidity or unenforceability of any provision of these Terms of Use in any jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction.

 

1.21 Waiver

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Static Control to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

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1.22 Entire Agreement

These Terms of Use, together with the Privacy Policy and any other legal notices or policies published by Static Control on this website, constitute the entire agreement between you and Static Control concerning your use of the website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Static Control with respect to the website.

 

1.23 Assignment

You may not assign or transfer these Terms of Use, by operation of law or otherwise, without Static Control's prior written consent. Any attempt by you to assign or transfer these Terms of Use without such consent will be null and void. Static Control may freely assign or transfer these Terms of Use without restriction. Subject to the foregoing, these Terms of Use will bind and inure to the benefit of the parties, their successors, and permitted assigns.

 

1.24 Contact Information

If you have any questions about these Terms of Use, please contact us at:

Static Control Components, Inc.
Legal Department
PO Box 152
Sanford, NC 27331
United States
Email: CFS@SCC-INC.COM

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2. PRIVACY POLICY

 

2.1 Introduction

Static Control is committed to honoring the privacy of our customers and visitors to our website. This Privacy Policy explains what information we collect, how we use it, how you can access and request changes to it, and your rights under applicable data protection laws worldwide. We do, from time to time, review and revise these practices and procedures. Any material changes we make to this Privacy Policy will be posted in this section of the website and highlighted for thirty (30) days. This Privacy Policy governs all Static Control owned and affiliated websites as well as those of our wholly owned subsidiaries.

 

2.2 Information We Collect

Personally Identifiable Information (PII) is information that identifies you or that can be used to identify or contact you, physically or online. This information includes:

• Your name

• Email address

• Postal address

• Telephone number

• Tax identification numbers (where required for business transactions)

• Payment card and financial account information

• Business contact information (for B2B relationships)

 

We only collect personally identifiable information with your consent or as otherwise permitted by law. It is possible for you to visit our website without providing any personally identifiable information. However, some portions of our website may be accessible only to users who have previously registered with us and who provide personally identifiable information as part of the registration process or log-in procedure.

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Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and your use of the website, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the date and time of your visit. This information is collected using cookies and similar technologies as described in Section 3 (Cookie Policy).

 

2.3 How We Use Your Information

Static Control does not sell your personally identifiable information to others. We may use your personally identifiable information for the following purposes:

• Internal Business Operations: To support and enhance our customer relationship with you, we may use your personally identifiable information within our company.

• Affiliated Companies: We may share your information with other Static Control affiliated companies and wholly owned subsidiaries.

• Third-Party Service Providers: We may share your personally identifiable information with third-party companies, such as suppliers, shippers, toll manufacturers, and service providers, to the extent necessary to fill and process your order and to ensure that you receive the very best customer service possible.

• Legal Compliance: On occasion, we may be required to reveal your personally identifiable information in connection with law enforcement investigations, fraud prevention, or other legal action.

• Website Improvement: To analyze and improve our website, products, and services.

• Communications: To send you information about your orders, respond to your inquiries, and provide customer support.

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

Any other use of your personally identifiable information will only be made with your consent.

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2.4 Legal Bases for Processing (EEA, UK, and Switzerland)

For individuals in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.

• Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Processing necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include operating and improving our business, marketing our products and services, and protecting our legal rights.

• Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.

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2.5 International Data Transfers

Static Control operates globally and may transfer your personal data to countries outside your country of residence, including the United States, China, Malaysia, and other countries where we have operations, subsidiaries, or service providers. When we transfer personal data internationally, we implement appropriate safeguards to protect your information, including:

• EU/UK to US Transfers: We rely on adequacy decisions, Standard Contractual Clauses (SCCs), or other approved transfer mechanisms.

• Brazil: We comply with Brazil's LGPD requirements for international data transfers, including the use of ANPD-approved Standard Contractual Clauses where required.

• China: We comply with China's Personal Information Protection Law (PIPL) requirements for cross-border data transfers from China, including obtaining necessary approvals and implementing appropriate security measures.

• Other Jurisdictions: We implement appropriate safeguards as required by applicable law, including Standard Contractual Clauses, Binding Corporate Rules, or other approved mechanisms.

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2.6 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention and erasure policies.

 

2.7 Data Security

Static Control takes the privacy and security of individuals and their personal information very seriously. We take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures, including encryption, access controls, secure data storage, and regular security assessments.

 

2.8 Reviewing and Changing Your Information

To review or change your personally identifiable information stored in your account, you must contact our customer financial services team at CFS@SCC-INC.COM. You may also request to see all of your personally identifiable information that we have stored in our files by submitting a written request to:

 

Legal Department
Static Control Components, Inc.
PO Box 152
Sanford, NC 27331
United States

 

We will respond to your request within the timeframes required by applicable law.

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2.9 Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that a child under 16 may have provided us with personal information, please contact us at the address provided in Section 9.

 

2.10 Third-Party Tools and Services

We use the following third-party tools and services on our website to enhance functionality, analyze usage, and manage your privacy preferences:

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• Wix Forms: We use Wix Forms to collect information you submit through contact forms and other interactive features on our website. Information submitted through Wix Forms is processed in accordance with Wix's privacy policy and is subject to appropriate data processing agreements.

• Google Analytics: We use Google Analytics to analyze how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

• Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our website through behavioral metrics, heatmaps, and session replay. Microsoft Clarity collects information about your device, browser, and how you interact with our website. This information is used solely to improve our website experience and is processed in accordance with Microsoft's privacy policy.

• GeoIP Service: We use a GeoIP service to determine your approximate geographic location based on your IP address. This helps us provide location-specific content, comply with regional legal requirements, and analyze geographic trends in website usage. The GeoIP service does not collect personally identifiable information beyond your IP address.

• UserCentrics: We use UserCentrics as our cookie consent management platform. UserCentrics helps us obtain and manage your consent for cookies and similar technologies in compliance with GDPR, UK GDPR, and other applicable privacy laws. UserCentrics processes information about your consent choices and may collect limited technical information to provide this service.

• Data Processing Agreements: We have entered into appropriate data processing agreements with these third-party service providers to ensure they process your personal information in accordance with applicable data protection laws and only for the purposes we have authorized.

 

Your Choices: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. You can manage your cookie preferences, including cookies set by these third-party tools, through our cookie consent platform or your browser settings as described in Section 3 (Cookie Policy).

 

For more information about how these third parties process your data, please refer to their respective privacy policies:

• Wix Privacy Policy: https://www.wix.com/about/privacy

• Google Privacy Policy: https://policies.google.com/privacy

• Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement

• UserCentrics Privacy Policy: https://usercentrics.com/privacy-policy/

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3. COOKIE POLICY

 

3.1 What Are Cookies?

A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. Similar technologies include web beacons, pixels, and local storage.

 

3.2 Does Static Control Use Cookies?

Yes. Static Control uses cookies on its websites to enhance the website and provide services and functionality to its users. You may restrict or disable the use of cookies through your web browser; however, without cookies, you may not be able to use all of the features of the websites.

 

3.3 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential in order to carry out a transaction or request initiated by you. Examples include remembering information provided by you as you move through the site and managing your logged-in status during the session. These cookies cannot be disabled

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• Strictly Necessary Cookies: These cookies are essential in order to carry out a transaction or request initiated by you. Examples include remembering information provided by you as you move through the site and managing your logged-in status during the session. These cookies cannot be disabled.

• Functional Cookies: These cookies allow the website to remember choices you have made in order to provide functionality for your benefit. For example, functional cookies allow the website to remember settings specific to you, such as your language selection and persistent logged-in state if selected by you.

• Analytic Cookies: These cookies allow us to collect data relating to your use of the website, including the content on which you click while browsing the website, in order to improve the performance and design of the website. These cookies may be provided by our third-party analytic tool provider but are only used for purposes related to our websites.

• Advertising Cookies: We may use cookies to deliver relevant advertisements to you and to measure the effectiveness of our advertising campaigns. These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

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3.4 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience. You can also manage cookies by using browser plugins or extensions. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

 

3.5 Do Not Track Signals and Opt-Out Preference Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. We currently do not respond to "Do Not Track" signals; however, we honor opt-out preference signals such as the Global Privacy Control (GPC) as required by applicable law.

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4. GDPR AND UK GDPR COMPLIANCE STATEMENT

 

4.1 Introduction

The EU General Data Protection Regulation ("GDPR") came into force across the European Union on May 25, 2018. The UK General Data Protection Regulation ("UK GDPR"), together with the UK Data Protection Act 2018 and the UK Data (Use and Access) Act 2025, governs data protection in the United Kingdom following Brexit.

 

4.2 Our Commitment

Static Control Components (Europe) Limited is committed to ensuring the complete security of the personal information that we process and to providing a robust approach to data protection. We have always had an effective data protection program in place which has complied with all existing laws as well as abiding by all the relevant data protection principles. Our program for GDPR and UK GDPR compliance has included the development and implementation of new data protection roles, policies, procedures, controls, and measures to ensure maximum and ongoing compliance.

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4.3 Compliance Measures

Static Control has taken the following actions to ensure its compliance with the GDPR and UK GDPR:

• Information Audit: We carried out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed, and if and to whom it is disclosed.

• Policies and Procedures: We revised existing data protection policies and procedures to meet the requirements and standards of the GDPR, UK GDPR, and any relevant data protection laws, including:

• Data Protection: Our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR and UK GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities, with a dedicated focus on privacy by design and the rights of individuals.

• Data Retention and Erasure: We have updated our retention policy and schedule to ensure that we meet the "data minimisation" and "storage limitation" principles and that personal information is stored, archived, and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the "Right to Erasure" obligation and are aware of when this and other data subject rights apply, along with any exemptions, response timeframes, and notification responsibilities.

• Data Breaches: Our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate, and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.

• International Data Transfers and Third-Party Disclosures: In cases where we may store or transfer personal information outside the EEA or UK, we have robust procedures and safeguarding measures in place to secure, encrypt, and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules, standard data protection clauses, or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights, and have effective legal remedies for data subjects where applicable.

• Subject Access Requests (SAR): We have revised our SAR procedures to accommodate the 30-day timeframe for providing the requested information and for making this provision free of charge. Our procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply, and a suite of response templates to ensure that communications with data subjects are compliant, consistent, and adequate. For more complex requests, we reserve the right to extend the response time by a further two months in accordance with the GDPR and UK GDPR.

• Legal Basis for Processing: We review all processing activities to identify the legal basis for processing and ensure that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and UK GDPR are met.

• Privacy Notice/Policy: We have revised our Privacy Notice(s) to comply with the GDPR and UK GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to, and what safeguarding measures are in place to protect their information.

• Obtaining Consent: We have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it, and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records, and an easy to see and access way to withdraw consent at any time.

• Processor Agreements: Where we use any third-party to process personal information on our behalf (i.e., Payroll, Recruitment, Hosting, etc.), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they (as well as we) meet and understand their/our GDPR and UK GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place, and compliance with the GDPR and UK GDPR.

 

4.4 Data Subject Rights

• In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide information regarding an individual's right to access any personal information that we process about them and to request information about:

• What personal data we hold about them

• The purposes of the processing

• The categories of personal data concerned

• The recipients to whom the personal data has/will be disclosed

• How long we intend to store the personal data for

• If we did not collect the data directly from them, information about the source

• The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this

• The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use

• The right to data portability

• The right to lodge a complaint or seek judicial remedy and who to contact in such instances

 

4.5 Information Security and Technical and Organisational Measures

• Static Control takes the privacy and security of individuals and their personal information very seriously and we take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures.

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4.6 Data Protection Officer

• We have designated Neil Head as our Data Protection Officer (DPO). If you have any questions about this document or our GDPR and UK GDPR compliance programs and policies, please feel free to contact Neil Head at DPO@scceurope.co.uk.

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4.7 Supervisory Authority

• If you are located in the EEA or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO), which can be contacted at https://ico.org.uk.

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5. US STATE PRIVACY RIGHTS

 

5.1 California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA").

 

Your Rights Under the CCPA:

• Right to Know: You may request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for which we use the information, and the categories of third parties with whom we share the information.

• Right to Delete: You may request that we delete personal information we collected from you, subject to certain exceptions.

• Right to Correct: You may ask us to correct inaccurate information that we have about you.

• Right to Opt-Out of Sale or Sharing: You may request that we stop selling or sharing your personal information for cross-context behavioral advertising.

• Right to Limit Use of Sensitive Personal Information: You may direct us to only use your sensitive personal information for limited purposes, such as providing you with the services you requested.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

 

Categories of Personal Information Collected: In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name, email address, and postal address), commercial information (such as products purchased), internet or other electronic network activity information (such as browsing history on our website), and professional or employment-related information (for B2B contacts).

 

How to Exercise Your Rights: To exercise your CCPA rights, please contact us at:

• Email: CFS@SCC-INC.COM

• Mail: Legal Department, PO Box 152, Sanford, NC 27331

• You may also designate an authorized agent to make a request on your behalf.

 

We will verify your identity before processing your request. We do not sell your personal information. We may share personal information with service providers and third parties as described in this Privacy Policy.

 

5.2 Other US State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, Oregon, Texas, Montana, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island may have similar rights under their respective state privacy laws, including rights to:

• Access the personal data we have collected about you

• Correct inaccuracies in your personal data

• Delete your personal data

• Obtain a copy of your personal data in a portable format

• Opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects

 

To exercise your rights under any applicable US state privacy law, please contact us using the information provided in Section 9 below. We will respond to your request within the timeframes required by applicable law.

 

Opt-Out Preference Signals: We honor opt-out preference signals, including the Global Privacy Control (GPC), as required by applicable state laws. When we detect such a signal, we will treat it as a valid request to opt-out of the sale or sharing of personal information associated with that browser or device.

 

Appeals: If we decline to take action on your request, you may appeal our decision by contacting us at CFS@SCC-INC.COM with the subject line "Privacy Rights Appeal." We will respond to your appeal within the timeframes required by applicable law.

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6. INTERNATIONAL PRIVACY RIGHTS

 

6.1 Brazil LGPD Rights

If you are located in Brazil, you have rights under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, "LGPD").

 

Your Rights Under the LGPD:

• Confirmation of the existence of processing

• Access to your personal data

• Correction of incomplete, inaccurate, or outdated data

• Anonymization, blocking, or deletion of unnecessary or excessive data or data processed in noncompliance with the LGPD

• Portability of your data to another service or product provider

• Deletion of personal data processed with your consent, except where retention is legally required

• Information about public and private entities with which we have shared your data

• Information about the possibility of denying consent and the consequences of such denial

• Revocation of consent

• Opposition to processing carried out in violation of the LGPD

• Review of decisions made solely based on automated processing of personal data

 

International Data Transfers: When we transfer personal data from Brazil to other countries, we comply with LGPD requirements, including the use of Standard Contractual Clauses approved by Brazil's National Data Protection Authority (ANPD).

 

To exercise your LGPD rights, please contact us using the information provided in Section 9 below. We will respond to your request within the timeframes required by the LGPD.

 

6.2 China PIPL Rights

If you are located in China or if we process your personal information in connection with our operations in China, you have rights under China's Personal Information Protection Law ("PIPL").

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Your Rights Under PIPL:

• Right to know how your personal information is processed

• Right to access your personal information

• Right to correct inaccurate or incomplete personal information

• Right to delete your personal information in certain circumstances

• Right to withdraw consent

• Right to request explanation of personal information processing rules

• Right to request that we stop processing your personal information in certain circumstances

 

Cross-Border Data Transfers: When we transfer personal data from China to other countries, we comply with PIPL requirements, which may include:

• Passing security assessments organized by Chinese authorities

• Obtaining certification from professional institutions

• Entering into standard contracts with overseas recipients

• Meeting other conditions specified by Chinese authorities

 

Data Localization: Certain categories of personal information collected and generated in China may be required to be stored within China in accordance with PIPL and other applicable Chinese laws and regulations.

 

To exercise your PIPL rights, please contact us at CFS@SCC-INC.COM or our China subsidiary directly.

 

6.3 Canada PIPEDA Rights

If you are located in Canada, you have rights under Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA") and applicable provincial privacy laws.

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Your Rights Under PIPEDA:

• Right to access your personal information

• Right to challenge the accuracy and completeness of your personal information and have it amended as appropriate

• Right to withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions

• Right to file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

 

Consent: We obtain meaningful consent for the collection, use, and disclosure of personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

Accountability: We are responsible for personal information under our control, including personal information transferred to third parties for processing.

 

To exercise your PIPEDA rights, please contact us using the information provided in Section 9 below.

 

6.4 Australia Privacy Act Rights

If you are located in Australia, you have rights under Australia's Privacy Act 1988 and the Australian Privacy Principles (APPs).

 

Your Rights Under the Privacy Act:

• Right to access your personal information

• Right to correct your personal information if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading

• Right to make a complaint to us or to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles

 

Cross-Border Disclosure: When we disclose personal information to overseas recipients, we take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to the information.

 

To exercise your rights under the Privacy Act, please contact us using the information provided in Section 9 below.

 

6.5 Other Jurisdictions

Static Control is committed to complying with applicable data protection and privacy laws in all jurisdictions where we operate or have customers. If you are located in a jurisdiction not specifically addressed in this Privacy Policy, you may have rights under your local data protection laws. These rights may include the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to object to certain processing activities and to lodge a complaint with your local data protection authority.

 

For information about your specific rights or to exercise any rights you may have, please contact us using the information provided in Section 9 below.

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7. PRODUCT WARRANTY

7.1 Warranty Periods

• Ink Jet Cartridges: 24 months from the manufacturing date

• Toner Cartridges: 36 months from the manufacturing date

• All Other Products: 12 months from the date of purchase

 

7.2 Warranty Coverage

Static Control guarantees our cartridges will be defect-free in both workmanship and materials for two years from the date of manufacture for our ink jet cartridges and three years for our laser cartridges. At our discretion, we will replace or refund the full price of the cartridge should you find it performs unsatisfactorily.

 

Our cartridges are also guaranteed not to cause damage or abnormal wear in any printer for which the cartridge was originally designed and covers all equipment used within the manufacturer's specifications. This does not include natural disasters or acts of God.

 

7.3 Printer Damage Coverage

We will reimburse you for a complete repair should a defect in a Static Control cartridge be found to be the sole cause of damage to any printer. Static Control must be provided satisfactory evidence that printer damage was caused due to a defect in a Static Control cartridge.

 

7.4 Warranty Claims

All claims must be accompanied by an invoice from the designated authorized service company and the invoice must clearly indicate repair specifics, along with the contact information of the dispatched field service technician. Return of the defective product is required and must be clearly marked with an official Static Control-issued RMA on the outside of the package. Any sign of tampering with the product by non-Static Control personnel will void this warranty.

 

7.5 Limitation of Liability

Static Control's liability shall be limited to repair, replacement, or reimbursement. This warranty is exclusive and in lieu of any and all other warranties, expressed or implied. This warranty is subject to change without notice.

 

7.6 How to Make a Warranty Claim

To make a warranty claim, please contact our customer service team at CFS@SCC-INC.COM or call us at the number provided on your invoice. You will be provided with an RMA number and instructions for returning the defective product.