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Privacy Policy

Introduction

Static Control is committed to honoring the privacy of our customers and visitors to our website. This Privacy Policy explains what information we collect, how we use it, how you can access and request changes to it, and your rights under applicable data protection laws worldwide. We do, from time to time, review and revise these practices and procedures. Any material changes we make to this Privacy Policy will be posted in this section of the website and highlighted for thirty (30) days. This Privacy Policy governs all Static Control owned and affiliated websites as well as those of our wholly owned subsidiaries.

 

Information We Collect

Personally Identifiable Information (PII) is information that identifies you or that can be used to identify or contact you, physically or online. This information includes:

  • Your name

  • Email address

  • Postal address

  • Telephone number

  • Tax identification numbers (where required for business transactions)

  • Payment card and financial account information

  • Business contact information (for B2B relationships)

 

We only collect personally identifiable information with your consent or as otherwise permitted by law. It is possible for you to visit our website without providing any personally identifiable information. However, some portions of our website may be accessible only to users who have previously registered with us and who provide personally identifiable information as part of the registration process or log-in procedure.

 

Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and your use of the website, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the date and time of your visit. This information is collected using cookies and similar technologies as described in Section 3 (Cookie Policy).

 

How We Use Your Information

Static Control does not sell your personally identifiable information to others. We may use your personally identifiable information for the following purposes:

  • Internal Business Operations: To support and enhance our customer relationship with you, we may use your personally identifiable information within our company.

  • Affiliated Companies: We may share your information with other Static Control affiliated companies and wholly owned subsidiaries.

  • Third-Party Service Providers: We may share your personally identifiable information with third-party companies, such as suppliers, shippers, toll manufacturers, and service providers, to the extent necessary to fill and process your order and to ensure that you receive the very best customer service possible.

  • Legal Compliance: On occasion, we may be required to reveal your personally identifiable information in connection with law enforcement investigations, fraud prevention, or other legal action.

  • Website Improvement: To analyze and improve our website, products, and services.

  • Communications: To send you information about your orders, respond to your inquiries, and provide customer support.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

Any other use of your personally identifiable information will only be made with your consent.

 

Legal Bases for Processing (EEA, UK, and Switzerland)

For individuals in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on the following legal grounds:

  • Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.

  • Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: Processing necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include operating and improving our business, marketing our products and services, and protecting our legal rights.

  • Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.

 

International Data Transfers

Static Control operates globally and may transfer your personal data to countries outside your country of residence, including the United States, China, Malaysia, and other countries where we have operations, subsidiaries, or service providers. When we transfer personal data internationally, we implement appropriate safeguards to protect your information, including:

  • EU/UK to US Transfers: We rely on adequacy decisions, Standard Contractual Clauses (SCCs), or other approved transfer mechanisms.

  • Brazil: We comply with Brazil's LGPD requirements for international data transfers, including the use of ANPD-approved Standard Contractual Clauses where required.

  • China: We comply with China's Personal Information Protection Law (PIPL) requirements for cross-border data transfers from China, including obtaining necessary approvals and implementing appropriate security measures.

  • Other Jurisdictions: We implement appropriate safeguards as required by applicable law, including Standard Contractual Clauses, Binding Corporate Rules, or other approved mechanisms.

 

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention and erasure policies.

 

Data Security

Static Control takes the privacy and security of individuals and their personal information very seriously. We take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures, including encryption, access controls, secure data storage, and regular security assessments.

 

Reviewing and Changing Your Information

To review or change your personally identifiable information stored in your account, you must contact our customer financial services team at CFS@SCC-INC.COM. You may also request to see all of your personally identifiable information that we have stored in our files by submitting a written request to:

 

Legal Department
Static Control Components, Inc.
PO Box 152
Sanford, NC 27331
United States

 

We will respond to your request within the timeframes required by applicable law.

 

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that a child under 16 may have provided us with personal information, please contact us at the address provided in Section 9.

 

Third-Party Tools and Services

We use the following third-party tools and services on our website to enhance functionality, analyze usage, and manage your privacy preferences:

  • Wix Forms: We use Wix Forms to collect information you submit through contact forms and other interactive features on our website. Information submitted through Wix Forms is processed in accordance with Wix's privacy policy and is subject to appropriate data processing agreements.

  • Google Analytics: We use Google Analytics to analyze how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

  • Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our website through behavioral metrics, heatmaps, and session replay. Microsoft Clarity collects information about your device, browser, and how you interact with our website. This information is used solely to improve our website experience and is processed in accordance with Microsoft's privacy policy.

  • GeoIP Service: We use a GeoIP service to determine your approximate geographic location based on your IP address. This helps us provide location-specific content, comply with regional legal requirements, and analyze geographic trends in website usage. The GeoIP service does not collect personally identifiable information beyond your IP address.

  • UserCentrics: We use UserCentrics as our cookie consent management platform. UserCentrics helps us obtain and manage your consent for cookies and similar technologies in compliance with GDPR, UK GDPR, and other applicable privacy laws. UserCentrics processes information about your consent choices and may collect limited technical information to provide this service.

  • Data Processing Agreements: We have entered into appropriate data processing agreements with these third-party service providers to ensure they process your personal information in accordance with applicable data protection laws and only for the purposes we have authorized.

 

Your Choices: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. You can manage your cookie preferences, including cookies set by these third-party tools, through our cookie consent platform or your browser settings as described in Section 3 (Cookie Policy).

 

For more information about how these third parties process your data, please refer to their respective privacy policies:

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